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Animal and Veterinary Service (AVS)

Payment methods

How to make payment to NParks

Last updated 17 December 2025
Payments to NParks via GIRO

For payments to be made to NParks via GIRO, please complete Part I of the GIRO application form and mail it back to the following address for NParks’ processing:

National Parks Board
Headquarters
Singapore Botanic Gardens
1 Cluny Road
Singapore 259569
Attn: Finance Department (Accounts Receivable)

Download GIRO application form [PDF, 214KB]. (opens in new tab)

Refer to a sample of a completed GIRO application form [PDF, 925KB]. (opens in new tab)

Your GIRO application will take an average of 4 - 6 weeks to process. We will notify you once we receive approval from the bank designated by you.

Online payments to NParks

You can also choose to pay your transactions online. Please disable your pop-up blocker before proceeding. Alternatively, you may wish to add www.psi.gov.sg (opens in new tab) to your list of allowed sites in the pop-up blocker settings.

  1. To pay for your dog or cat licence fee, please pay via PALS at pals.avs.gov.sg (opens in new tab). You would need to have your user ID and password ready.

  2. To pay for transactions that are applied online via GoBusiness (opens in new tab), please make payment via the website. To access the website, please click here (opens in new tab). You would need to have your user ID and password ready.

  3. To pay for laboratory services that are applied online, please click here (opens in new tab). You would need your user ID and password ready.

  4. To pay for composition sum issued by NParks or AVS, please click here (opens in new tab). You would need to have your composition case reference number ready

AXS payment

You can also make payment via AXS online or AXS stations located islandwide. You can select the following options when making payment at AXS stations:

  • Enter your dog or cat licence or case reference number

  • Scan the barcode at the bottom of the invoice/ payment notice

  • Enter your customer number to pay multiple invoices per payment attempt

Payment by ATM or selected credit cards are accepted.