Voluntary registration of local online veterinary dispensaries

If you are currently operating an online veterinary dispensary, we encourage you to register with the Animal & Veterinary Service.

Who may register? 

Online veterinary dispensaries, or e-vet-dispensaries in short, that provide dispensary services for veterinary health products intended for use in animals, are encouraged to register with AVS. This includes the dispensation of prescription-only products to be used under the direction of a licensed veterinarian. 

Who is eligible? 

Your e-vet-dispensary needs to: 

1. Be operating in Singapore and hosted on a Singapore domain name. 

2. Be hosted on an independent website and not on any third-party marketplace.  

3. Have an AVS-licensed veterinarian appointed to oversee the overall e-vet-dispensary service operations.   

What are the requirements for registration? 

Your e-vet-dispensary will be required to comply with the recommendations outlined in our Guidance Document on the provision of e-veterinary dispensary services, which include but are not limited to aspects of IT security and integrity, maintenance of documentation and records, proper handling and delivery of medications, and advertising.

More information is in the Guidance Document. 

Download it here: 

Guidance Document on the provision of e-veterinary dispensary services 

 What documents do I need to submit? 

Please download and complete the following documents and submit them via email to Vet_Meds@nparks.gov.sg. 

• Registration Form & Statement of Declaration  

• Other supporting documents (e.g. copy of licences)

Are there any fees for registration? 

There are no fees for registration. 

Which are the registered local e-vet-dispensaries? 

More information on AVS-registered e-vet-dispensaries can be found here.