What to do if your pet goes missing

What to do if your pet goes missing 

Step 1: Immediately inform the relevant authorities.

• Fill up this Lost Report form https://go.gov.sg/lostpet 

• Contact the Animal Response Centre at 1800-476-1600. 

• Contact the Society for the Prevention of Cruelty to Animals (SPCA) at (65) 62875355. 

Provide the officer or staff with information such as: 

• Postal code, date and timing where your pet was last seen 

• Whether your pet has any accessories (Collar / ID tag) 

• Your pet's name, microchip number, breed, age, sex, and colour 

• Description of any special body markings that your pet may have 

Step 2: Broaden the search for your lost pet.

• Put up flyers.

  • Put up flyers around the neighbourhood, at the veterinary clinic, or at pet shops with permission from the respective organisations. The flyer should have a photograph of your pet, and your contact details. Search your neighbourhood and ask your neighbours for help. 

• Advertise on online communities such as social media or local group chats, or in the newspaper's classified ads section.

  • Include information leading to your pet’s safe return and consider offering a reward for its safe return. Most newspapers offer this service for free.  

How you can help reunite with your missing pet 

If you are the owner or caregiver of an animal, ensure that the animal is microchipped and licensed on PALS or registered with AVS. If a microchipped animal is found, AVS can quickly trace the animal to you through our microchip database, only if the animal is registered with us. 

Pet dogs and cats are required to be licensed Under the Animals and Birds (Licensing and Control of Cats and Dogs) Rules 2024. If a licensed dog or cat is found, AVS can quickly contact its licensee to reunite the pet. 

 In addition, owners and caregivers are strongly encouraged to place an identification tag on the collar of the animal. The tags should have the name of the animal and your contact number, so that you can be easily contacted if the animal is found. 

When your pet is found 

If your pet is found and brought to AVS, you will need to claim your pet from the Animal Management Centre. Claiming an impounded dog or cat will incur the fees shown below: 

All payments to be made by NETS, Credit Card or PayNow only. 

Enforcement action will be taken for any breach of rules or licensing conditions.  

Collecting an impounded animal 

Impounded animals are housed at the Animal Management Centre, located at 57 Sungei Tengah Road, Singapore 699013. 

To collect an impounded animal, please call 1800-476-1600 to set up an appointment during operating hours. 

Please bring along a suitable carrier to transport your pet home.  

AMC Operating Hours  

 *Closed for lunch from 01:00PM – 02:00PM