Retail Group Pet Licence

Pets kept for sale in pet shops 

All cats/dogs that are intended for sale by pet shops must be licensed under a retail group pet licence via the PALS. 

When a cat/dog is sold, pet shops are required to perform the transfer of licensing, be they to individuals or other pet businesses via PALS. 

For step-by-step instructions for the following on pet licensing e-services, please refer to the Pet Animal Licensing System (PALS) user guide.  

Download it here:  

Pet Animal Licensing System (PALS) user guide for pet businesses  

Applying for a retail group pet licence  

To obtain a group pet licence, you first need to have a pet shop licence. We will process the group pet licence for you after you have obtained a valid pet shop licence. 

You must update your group pet licence if there are any changes to the licence owner and/or cat/dog details via PALS. 

Licence fees  

Note: The group pet licence tier is not an approval for pet shops to keep up to maximum number in the respective tier. Pet shops would still need to comply with the pet shop licensing conditions for the display and sale of dogs and cats as well as the number of dogs and cats indicated on the pet shop licence.